Cookie Policy

This policy explains the small pieces of browser storage XPET uses, why they are needed, how long they remain, and what you can control.

Last updated July 18, 2026

Current technology status

Necessary technologies only

XPET does not currently enable product analytics, advertising, or retargeting technologies. Necessary storage supports sign-in, security, and features you ask the app to perform.

Policy scope
Global
Optional tracking
Off

What these technologies are

Cookies are small text files a website asks your browser to store. Similar technologies, including local storage and session storage, can remember information in your browser without using a traditional cookie.

XPET uses these technologies when they are needed to secure your account, maintain a requested workflow, remember an interface choice, or keep a cart available during a browser session. We do not use them to sell personal information or to support cross-context behavioral advertising.

A cookie policy describes storage on your device. For the broader picture of how XPET collects, uses, and protects personal and pet health information, read our Privacy Policy.

Technology ledger

This ledger reflects the technologies currently found in XPET's application code and provider configuration. Retention can be shorter when you sign out, finish a workflow, or clear browser data.

wos-session

XPET / WorkOS

Keeps an authenticated account signed in using an encrypted session.

Type and category
Cookie · Necessary
Retention
Up to 400 days by default, or earlier at sign-out or session expiry.
wos-auth-verifier

XPET / WorkOS

Protects the sign-in round trip against interception and request forgery.

Type and category
Cookie · Necessary
Retention
Short-lived; removed after the authentication callback completes.
CookieConsent

Cookiebot

Will remember consent choices after XPET enables optional technologies.

Type and category
Cookie · Necessary
Retention
Up to 12 months after the consent banner is enabled.
xpet:cartItems

XPET

Keeps items in the marketplace cart while the browser tab remains open.

Type and category
Session storage · Necessary
Retention
For the current browser-tab session.
theme and sidebarPinned

XPET

Remembers interface choices a signed-in user makes.

Type and category
Local storage · User-requested preference
Retention
Until the choice changes or browser storage is cleared.
XPET onboarding and workflow state

XPET

Carries invitation, pet setup, and in-progress health-record details through a requested workflow.

Type and category
Local storage · Necessary
Retention
Until the workflow completes, the app removes it, or browser storage is cleared.

Latest Cookiebot scan

Once configured, this declaration updates from XPET's reviewed domain scan.

Live scan details are not configured yet.

The technology ledger above is XPET's current disclosure. A live Cookiebot declaration will appear here after the production domain completes its first reviewed scan.

How we classify technologies

Necessary

In use

Supports security, account sessions, requested workflows, cart continuity, and consent records. Blocking these technologies may prevent parts of XPET from working.

Preferences

Only when requested

Remembers an interface choice you make, such as keeping the sidebar open. These choices are not used to track activity across websites.

Statistics

Off

Would measure how visitors use XPET. XPET does not currently load a product analytics or audience measurement provider.

Marketing

Off

Would support advertising, retargeting, or cross-site measurement. XPET does not currently use these technologies.

If XPET introduces a statistics or marketing provider, it will remain blocked until the visitor makes an applicable consent choice. The ledger and this policy will be updated before that provider is enabled.

Service providers

XPET is responsible for deciding why these technologies are used. Two service providers currently support browser-storage functions:

WorkOS

Provides secure authentication and encrypted session management.

WorkOS privacy notice

Cookiebot by Usercentrics

Scans for browser technologies and will record consent choices when the optional-technology banner is enabled.

Cookiebot privacy notice

XPET also uses service providers to operate cloud data and payment features. They are described in the Privacy Policy and will be added to this ledger if a reviewed browser audit confirms that they store or access information on your device.

Your choices

Cookie settings

XPET's consent banner is not active because optional tracking is not in use. When optional technologies are introduced, the banner will let you reject them, allow selected categories, or allow all. You will be able to change or withdraw that choice from this page.

Browser controls

Most browsers let you inspect, delete, or block cookies and site data. If you block necessary storage, sign-in, security checks, carts, or other requested features may stop working. Browser help documentation explains how to manage these controls for your device.

Global Privacy Control

Global Privacy Control, or GPC, is a browser signal that can communicate a request to opt out of the sale or sharing of personal information. XPET does not sell personal information or use cross-context behavioral advertising. If those practices change, XPET will recognize applicable GPC signals and keep affected optional technologies disabled.

Changes and contact

We may update this policy when our technology, providers, or legal obligations change. Material changes will be identified by a new last-updated date and, where appropriate, a notice in the product. When a change affects consent, we will ask visitors to make a new choice.

XPET Technologies, Inc.

1 Sansome St Suite 3500

San Francisco, CA 94104

privacy@xpet.technology

This page is intended to provide a clear operational disclosure. It does not replace advice from qualified privacy counsel about XPET's specific legal obligations.